Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?
  • Credit card.
  • Debit card. 
  • PayPal.
How long will delivery take?

usually 5-7 business days. Read more

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?
  1. Order comes to us back-end
  2. We will search your ordered items together
  3. We ensure that everything is packed securely in a sturdy box
  4. You will receive a Track & Trace e-mail
  5. You can track your package in real-time via the Track & Trace mail
  6. Order delivered, you happy, we happy
Do I receive an invoice for my order?

You receive an invoice at delivery of the ordered goods. 

Send us an email

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